Course description
INTRODUCTION
Welcome to the Governance Compliance and Servicom Reform Conference, a premier event dedicated to enhancing public service delivery through governance compliance and Servicom reforms. This conference, set in the vibrant city of Kigali, Rwanda, will bring together public service professionals, policymakers, governance experts, and reform advocates to discuss innovative strategies and best practices for improving public service efficiency and accountability.
As public service delivery becomes increasingly complex, there is a growing need for robust governance frameworks and compliance mechanisms. Servicom, which stands for Service Compact with All Nigerians, is a Nigerian initiative aimed at improving public service delivery through performance management and accountability. This conference aims to extend the principles of Servicom and other governance reforms to a broader African context, fostering cross-country learning and collaboration.
Participants will engage in a series of enlightening sessions covering various aspects of governance compliance, Servicom reforms, public service delivery, performance management, and the latest innovations in public administration. Through keynote addresses, panel discussions, interactive workshops, and networking sessions, attendees will have the opportunity to learn from leading experts, share their experiences, and develop actionable strategies for their organisations.
By the end of this conference, participants should be able to:
- Understand and implement effective governance frameworks and compliance mechanisms;
- Apply Servicom principles to enhance public service performance and accountability;
- Enhance public service delivery through best practices and innovative strategies;
- Implement performance management techniques in public administration;
- Develop strategic plans for governance reforms; and
- Network and collaborate with peers and industry experts to share insights and experiences.
Key Topics
- Governance Frameworks and Compliance Mechanisms
- Servicom Principles and Implementation
- Enhancing Public Service Delivery
- Performance Management in Public Service
- Innovations in Public Administration
- Strategic Planning for Governance Reforms
Who Should Attend
This conference is ideal for:
- Public Service Managers
- Policy Makers
- Governance Experts
- Compliance Officers
- Public Administrators
- Performance Management Professionals
- Consultants and Advisors
- Researchers and Academics
What will i learn?
- Understand and implement effective governance frameworks and compliance mechanisms;
- Apply Servicom principles to enhance public service performance and accountability;
- Enhance public service delivery through best practices and innovative strategies;
- Implement performance management techniques in public administration;
- Develop strategic plans for governance reforms; and
Requirements
CIKDP 2027 GLOBAL TRAINING VENUES
The 2027 events will be hosted across our international centres.
All dates are for 2027 unless otherwise stated.
EUROPE
Germany – Hotel CityLight, Berlin / Gisma University | €1,995 Dates: Mar 15–19, Apr 12–16, May 10–14, Jun 7–11, Jul 12–16, Sep 13–17, Oct 18–22, Nov 22–26, Dec 13–17.
Austria – Radisson Blu Style Hotel, Vienna | €1,995 Dates: Mar 1–5, May 10–14, Jul 12–16, Sep 13–17, Nov 1–5, Dec 13–17.
France – ibis Paris Vaugirard Porte de Versailles, Paris | €1,995 Dates: Apr 12–16, Jun 7–11, Sep 20–24, Oct 18–22, Nov 22–26, Dec 6–10.
Portugal – Lisbon Marriott Hotel | €1,995 Dates: Feb 22–26, Apr 5–9, May 31–Jun 4, Jul 19–23, Sep 6–10, Nov 15–19.
Finland – Clarion Hotel Helsinki | €1,995 Dates: Mar 1–5, Apr 19–23, Jun 28–Jul 2, Aug 2–6, Sep 6–10, Nov 8–12.
United Kingdom – Fortis House, Barking, Essex | £1,995 Dates: Mar 15–19, Apr 19–23, Jun 7–11, Jul 12–16, Sep 6–10, Nov 8–12, Jan 25–29, 2028.
MIDDLE EAST & ASIA
Qatar – Steigenbeger Hotel & Residence, Doha | $1,995 Dates: Feb 1–5, Apr 19–23, May 31–Jun 4, Jul 12–16, Sep 13–17, Oct 4–8, Nov 29–Dec 3.
Turkey – Radisson Blu Hotel, Istanbul | $1,995 Dates: Jan 11–15, Mar 22–26, May 17–21, Jun 28–Jul 2, Aug 30–Sep 3, Nov 15–19, Dec 13–17.
Saudi Arabia – King Abdulaziz Center for World Culture, Dhahran | $1,995 Dates: Jan 25–29, Apr 12–16, May 24–28, Aug 23–27, Oct 18–22, Nov 29–Dec 3.
Singapore – Holiday Inn Singapore Atrium | $2,500 Dates: Feb 1–5, Mar 22–26, Apr 19–23, May 17–21, Jun 28–Jul 2, Aug 16–20, Sep 6–10, Oct 4–8, Nov 1–5, Dec 6–10.
Malaysia – Mandarin Oriental, Kuala Lumpur | $1,995 Dates: Jan 11–15, Mar 15–19, Jun 21–25, Sep 6–10, Oct 4–8, Nov 22–26, Dec 6–10.
AFRICA
Tanzania – Four Points by Sheraton, Dar es Salaam | $1,995 Dates: Jan 25–29, Apr 19–23, Jul 12–16, Sep 20–24, Nov 29–Dec 3.
Egypt – Radisson Blu Hotel, Cairo | $1,995 Dates: Feb 1–5, Mar 29–Apr 2, Jun 14–18, Aug 16–20, Oct 18–22, Dec 13–17.
Kenya – Emara Ole Sereni Hotel, Nairobi | $1,995 Dates: Jan 25–29, Apr 26–30, Jun 14–18, Jul 26–30, Sep 13–17, Oct 4–8, Nov 8–12, Dec 13–17.
Rwanda – Onomo Hotel, Kigali | $1,995 Dates: Jan 11–15, Feb 8–12, Mar 22–26, Apr 19–23, May 17–21, Jun 28–Jul 2, Aug 16–20, Sep 6–10, Oct 4–8, Nov 1–5.
Morocco – Four Seasons Hotel, Casablanca | $1,995 Dates: Jan 25–29, Apr 5–9, Jun 7–11, Aug 9–13, Oct 11–15, Dec 6–10.
Ghana – Airport West Hotel, Accra / GC Royal Osu | $1,500 Dates: Jan 25–29, Mar 22–26, May 17–21, Jun 21–25, Jul 26–30, Aug 23–27, Sep 20–24, Oct 25–29, Nov 22–26.
Burkina Faso – Bravia Hotel, Ouagadougou | $1,995 Dates: Apr 12–16, May 24–28, Aug 23–27, Oct 18–22.
Gambia – Prime Atlantic Hotel | $1,995 Dates: Mar 15–19, Apr 19–23, Jun 7–11, Jul 12–16, Sep 6–10, Nov 8–12.
Botswana – Protea Hotel Gaborone Masa Square | $1,995 Dates: Mar 22–26, Jun 28–Jul 2, Sep 13–17, Nov 15–19, Dec 13–17.
Namibia – Hilton Windhoek | $1,995 Dates: Mar 15–19, Jun 14–18, Aug 23–27, Nov 1–5, Dec 13–17.
Zambia – Royal Livingstone Hotel, Victoria Falls | $1,995 Dates: Mar 1–5, May 3–7, Jul 12–16, Sep 13–17, Nov 1–5, Dec 13–17.
Uganda – Kampala Serena Hotel | $1,995 Dates: Apr 26–30, May 24–28, Jul 5–9, Sep 13–17, Nov 8–12.
REGISTRATION FEE COVERS
Conference participation, airport pick-up and drop-off, training materials, daily lunch and tea breaks, certificate of participation, invitation letter, visa-support documentation, and study visits where included in the programme.
REGISTRATION FEE EXCLUDES
Flights, accommodation, visa fees, travel insurance, and personal expenses.
Frequently asked question
