Course description

INTRODUCTION

Welcome to the Governance Compliance and Servicom Reform Conference, a premier event dedicated to enhancing public service delivery through governance compliance and Servicom reforms. This conference, set in the vibrant city of Kigali, Rwanda, will bring together public service professionals, policymakers, governance experts, and reform advocates to discuss innovative strategies and best practices for improving public service efficiency and accountability.

As public service delivery becomes increasingly complex, there is a growing need for robust governance frameworks and compliance mechanisms. Servicom, which stands for Service Compact with All Nigerians, is a Nigerian initiative aimed at improving public service delivery through performance management and accountability. This conference aims to extend the principles of Servicom and other governance reforms to a broader African context, fostering cross-country learning and collaboration.

Participants will engage in a series of enlightening sessions covering various aspects of governance compliance, Servicom reforms, public service delivery, performance management, and the latest innovations in public administration. Through keynote addresses, panel discussions, interactive workshops, and networking sessions, attendees will have the opportunity to learn from leading experts, share their experiences, and develop actionable strategies for their organizations.

By the end of this conference, participants should be able to:

• Understand and implement effective governance frameworks and compliance mechanisms;
• Apply Servicom principles to enhance public service performance and accountability;
• Enhance public service delivery through best practices and innovative strategies;
• Implement performance management techniques in public administration;
• Develop strategic plans for governance reforms; and
• Network and collaborate with peers and industry experts to share insights and experiences.

Conference Content

1.   Enhance Understanding of Governance Compliance: Explore governance frameworks and compliance mechanisms for improved public service delivery.

2.   Promote Servicom Principles: Learn about Servicom and its application in enhancing public service performance and accountability.

3.   Foster Collaboration: Create a platform for networking and collaboration among public service professionals and policymakers.

4.   Offer Practical Insights: Provide actionable strategies and tools to improve governance compliance and public service reforms.

5.   Develop Leadership Skills: Equip participants with the skills needed to lead governance reform initiatives within their organizations.

6.   Encourage Innovation: Highlight the latest innovations in public administration and how they can be applied to governance compliance.

7.   Address Challenges: Identify and discuss common challenges in public service delivery and develop strategies to overcome them.

8.   Enhance Transparency and Accountability: Promote practices that increase transparency and accountability in public service operations.

9.   Strengthen Policy Implementation: Provide insights into effective policy implementation for sustainable governance reforms.

10.                  Facilitate Knowledge Sharing: Encourage the exchange of ideas and best practices among participants from different countries and sectors.

Key Topics

• Governance Frameworks and Compliance Mechanisms
• Servicom Principles and Implementation
• Enhancing Public Service Delivery
• Performance Management in Public Service
• Innovations in Public Administration
• Strategic Planning for Governance Reforms

Who Should Attend

This conference is ideal for:

• Public Service Managers
• Policy Makers
• Governance Experts
• Compliance Officers
• Public Administrators
• Performance Management Professionals
• Consultants and Advisors
• Researchers and Academics

What will i learn?

• Understand and implement effective governance frameworks and compliance mechanisms;
• Apply Servicom principles to enhance public service performance and accountability;
• Enhance public service delivery through best practices and innovative strategies;
• Implement performance management techniques in public administration;
• Develop strategic plans for governance reforms; and

Frequently asked question