Course description

THE CONFERENCE

The 2026 Conference on Cloud Computing for Public Service Delivery is a global platform designed to empower public institutions, government agencies, and ICT leaders with the strategic knowledge and technical competence required to modernize service delivery through secure, scalable, and high-performing cloud ecosystems.

As governments increasingly adopt digital transformation strategies, cloud computing has become the backbone of efficient governance, citizen engagement, and data-driven decision-making. This conference responds to the growing need for resilient digital infrastructures capable of supporting real-time collaboration, inter-agency integration, and the safe management of sensitive public data.

Through interactive sessions, expert-led workshops, and case-based discussions, participants will explore critical issues such as cloud infrastructure planning, data security and privacy, hybrid and multi-cloud models, disaster recovery, and digital service optimization. Emphasis will also be placed on policy frameworks, cyber governance, and capacity building to ensure that cloud adoption aligns with institutional mandates and national digital policies.

By the end of the conference, participants will be able to:

▪ understand the core concepts, frameworks, and strategic importance of cloud computing in public service modernization;

▪ design and implement scalable, secure, and efficient cloud infrastructure tailored to institutional and national needs;

▪ evaluate and select appropriate cloud deployment models (public, private, hybrid, or multi-cloud) to enhance performance and operational resilience;

▪ strengthen data governance, cybersecurity, and privacy controls to safeguard sensitive public-sector information;

▪ integrate digital transformation strategies with cloud-based service delivery to improve efficiency, transparency, and accessibility;

▪ apply cost-optimization and resource management techniques for sustainable cloud adoption and lifecycle management;

▪ build institutional capacity for cloud migration, performance monitoring, and continuous improvement;

▪ develop policy frameworks that ensure compliance with national regulations, data sovereignty, and international standards; and

▪ collaborate effectively with private cloud service providers, ICT regulators, and inter-agency partners for shared success.

WHO SHOULD ATTEND

• Ministers, Permanent Secretaries, and Directors from Ministries, Agencies and Military

• Chief Information Officers (CIOs), Chief Technology Officers (CTOs), and Heads of ICT Departments

• Digital Transformation, E-Government, and Smart Governance Directors

• System Administrators, Network Engineers, and Cloud Infrastructure Specialists

• Data Protection Officers and Cybersecurity Managers

• Public Sector Project Managers and Digital Policy Advisors

• Defense and Security ICT Officers involved in digital infrastructure and cloud resilience

• Senior Executives from Private ICT Firms, Cloud Service Providers, and Development Partners

CONFERENCE CONTENT

Key Focus Areas & Modules

Module 1: Foundations of Cloud Computing for Public Sector Transformation

• Understanding the evolution and strategic role of cloud computing in governance.

• Assessing the benefits and challenges of cloud adoption in public institutions.

• Building alignment between digital transformation goals and national ICT strategies.

• Overview of global trends and standards guiding cloud-based service delivery.

Module 2: Cloud Infrastructure Design, Architecture, and Scalability

• Designing cloud environments for high availability, flexibility, and performance.

• Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) explained.

• Optimizing resource utilization for multi-agency and multi-department environments.

• Case studies on scalable infrastructure models for government operations.

Module 3: Data Governance, Privacy, and Cybersecurity in the Cloud

• Protecting sensitive data and ensuring compliance with national and international laws.

• Implementing robust identity, access, and encryption protocols.

• Managing cybersecurity threats, vulnerabilities, and incident response in cloud systems.

• Establishing governance mechanisms for data integrity and trust.

Module 4: Policy, Legal, and Regulatory Frameworks for Cloud Deployment

• Understanding data sovereignty, cross-border data transfer, and cloud policy implications.

• Formulating institutional and inter-agency cloud governance policies.

• Reviewing global best practices for legal compliance and risk management.

• Coordinating between ICT regulators, service providers, and government agencies.

Module 5: Cloud Integration, Migration, and Performance Management

• Strategies for migrating legacy systems to cloud environments.

• Ensuring interoperability between government platforms and cloud applications.

• Performance benchmarking and continuous improvement techniques.

• Utilizing monitoring tools and analytics to ensure reliability and uptime.

Module 6: Financial Management, Cost Optimization, and Sustainability

• Evaluating cloud cost structures and budgeting for long-term sustainability.

• Implementing pay-as-you-go and consumption-based models effectively.

• Managing vendor relationships and procurement for cloud services.

• Ensuring environmental sustainability through green computing practices.

Module 7: Global Case Studies, Innovation Labs, and Implementation Roadmaps

• Examining successful cloud initiatives from advanced and emerging economies.

• Hands-on workshops on digital public service delivery using cloud models.

• Developing institutional action plans and national cloud adoption strategies.

• Peer learning and networking for regional collaboration and innovation.

Organizational Benefits

Participation in this conference provides strategic advantages to government institutions, development agencies, and private organizations working to modernize service delivery through technology. By attending, participating organizations will:

• Strengthen Institutional ICT Capacity: Build the technical and managerial skills required to plan, implement, and manage scalable cloud infrastructures within public systems.

• Enhance Digital Transformation Strategies: Align institutional operations with emerging technologies that improve transparency, accessibility, and responsiveness in governance.

• Improve Service Delivery Efficiency: Learn how cloud computing optimizes resource use, reduces duplication, and accelerates citizen-focused service delivery.

• Reinforce Cybersecurity and Data Protection: Adopt secure cloud models and governance frameworks that protect sensitive public data and ensure privacy compliance.

• Promote Cost-Effective and Sustainable Operations: Gain practical insights into managing cloud costs, procurement, and vendor relationships for long-term value.

• Foster Collaboration Across Agencies: Enable seamless data sharing, integration, and communication among ministries, departments, and external partners.

• Advance Policy and Regulatory Readiness: Understand the legal, ethical, and regulatory implications of cloud adoption to guide institutional policy reform.

• Encourage Innovation and Knowledge Transfer: Participate in discussions with global experts, technology providers, and policymakers to exchange lessons and best practices.

• Contribute to National Digital Agendas: Support broader government objectives related to digital transformation, smart governance, and sustainable development.

• Position the Institution for Global Competitiveness: Build a forward-looking technological framework that enhances institutional efficiency and international collaboration.

What will i learn?