Course description

THE TRAINING

In a time of rapid change, rising citizen expectations, and increasing demand for accountability, public sector organizations must deliver projects that are not only efficient but also adaptable, scalable, and impactful. Traditional project management approaches often fall short in navigating the complexities and dynamic nature of government initiatives.

This intensive Agile Project & Delivery Management Training is designed to equip public service professionals with the practical tools, frameworks, and mindset needed to lead with agility. Through interactive sessions, real-life case studies, and collaborative learning, participants will explore how Agile principles—such as iterative planning, cross-functional collaboration, and continuous improvement—can revolutionize project outcomes across government departments and public institutions.

Under the theme “Driving Public Sector Success with Agile Frameworks for High-Impact Delivery,” this program will empower participants to:

§  Implement Agile methodologies tailored for the public sector.

§  Deliver results faster while remaining compliant with public accountability standards.

§  Build resilient project teams capable of delivering consistent value.

By the end of this training, participants will be able to:

§  understand and apply core agile principles and values within the context of public sector project delivery;

§  distinguish between traditional and agile project management approaches, and determine when and how to apply each effectively;

§  implement agile frameworks such as scrum, kanban, and hybrid models tailored to government or public service environments;

§  develop and manage agile teams, roles, and workflows to enhance collaboration, accountability, and performance;

§  use iterative planning, sprints, and backlog management to deliver incremental value and respond to changing priorities;

§  identify and mitigate risks early through agile tools and adaptive delivery strategies;

§  measure success and impact using agile performance metrics and project delivery indicators suited to public sector objectives;

§  design action plans for applying agile methodologies to current or future public service projects.

TRAINING CONTENT

Module 1: Foundations of Agile in the Public Sector

• Understanding the Need for Agility in Government Projects
• Key Differences: Traditional vs. Agile Project Management
• Agile Manifesto and Core Values
• Overview of Agile Methodologies (Scrum, Kanban, Lean, SAFe)
• Real-World Applications of Agile in Public Institutions

Module 2: Agile Frameworks & Tools

• Deep Dive: Scrum Framework (Roles, Ceremonies, Artifacts)
• Introduction to Kanban and Flow-Based Work
• Product Backlogs, User Stories, and Acceptance Criteria
• Agile Planning: Sprints, Epics, and Story Points
• Tools & Platforms: JIRA, Trello, Microsoft Planner (Public Sector Use Cases)

Module 3: Agile Roles & Team Dynamics

• The Role of Product Owners, Scrum Masters, and Agile Teams
• Building and Managing Cross-Functional Teams
• Facilitating Collaboration Across Departments
• Psychological Safety and Team Empowerment
• Communication and Conflict Resolution in Agile Environments

Module 4: Agile Project Lifecycle in the Public Sector

• Agile Project Initiation and Chartering
• Stakeholder Mapping and Engagement Strategies
• Managing Procurement, Budgets, and Compliance in Agile Projects
• Agile Governance Models for the Public Sector
• Agile Delivery and Value Realization

Module 5: Monitoring, Evaluation & Continuous Improvement

• Agile Performance Metrics: Velocity, Burndown, Lead Time
• Agile Dashboards and Reporting to Executives
• Retrospectives and Feedback Loops for Learning
• Scaling Agile in Large Organizations (SAFe, Disciplined Agile)
• Institutionalizing a Culture of Continuous Improvement

Module 6: Practical Application & Case Studies

• Group Exercises: Simulating Agile Ceremonies (Daily Stand-up, Planning, Review)
• Case Studies: Successful Agile Transformation in Public Services
• Common Challenges and How to Overcome Them
• Designing Agile Pilots and Roadmaps for Your Organization
• Final Team Presentation: Agile Action Plan for a Real or Simulated Public Sector Project

What will i learn?

• Understand and apply core agile principles and values within the context of public sector project delivery;
• Distinguish between traditional and agile project management approaches, and determine when and how to apply each effectively;
• Implement agile frameworks such as scrum, kanban, and hybrid models tailored to government or public service environments;
• Develop and manage agile teams, roles, and workflows to enhance collaboration, accountability, and performance;
• Use iterative planning, sprints, and backlog management to deliver incremental value and respond to changing priorities;

Frequently asked question