Course description

THE WORSHOP

The role of senior secretary is becoming more demanding, these roles are established for the purpose of providing administrative and secretarial support to assigned administrative or department personnel; coordinating activities of assigned administrative personnel; monitoring assigned activities; and providing information, recommendations and direction as requested by assigned administrator.

The Senior Secretary Development Conference is specially designed for participants to learn modern concepts and strategies to carry out high-level responsibilities with excellence, improved file management and document control, comprehend different dimensions of Emotional Intelligence and use it to their advantage, demonstrate professional skills in communication, coordination, and organizing.

By the end of this conference; participants will be able to:

·       support directors and senior managers by performing pivotal roles;

·       discover proactive approaches, problem-solving and decision-making skills;

·       master the art of multi-tasking and organizing skills;

·       learn time management and principles of prioritizing;

·       represent your Manager in the Networking circle;

·       synchronize your work style with your manager’s work styles;

·       balance between independent decision makings and getting manager involved;

·       get situations under control with proven time and stress management strategies;

·       organize meetings, appointments, travel arrangements, and manage priority tasks;

·       apply professional communication and business-writing techniques;

·       boost your presentation and report writing skills;

·       understand the art of managing conflict;

·       comprehend the fundamentals of corporate and management behavior;

·       learn the impact of technology used by next-generation executives and assistants; and

·       understand the importance and techniques of protocol and diplomacy.

What will i learn?

• Support directors and senior managers by performing pivotal roles;
• Discover proactive approaches, problem-solving and decision-making skills;
• Master the art of multi-tasking and organizing skills;
• Learn time management and principles of prioritizing;
• Represent your Manager in the Networking circle;

Frequently asked question